Protect yourself from phone scams

Thursday, June 26, 2014

You're at home and the telephone rings. You don't recognize the number on your caller ID, but you decide to answer it anyway. Sound familiar?

This is what happened to an unsuspecting TeamCare member as the caller on the other end identified himself as being from Medicare and needed to verify their personal information to update their records. This was a classic phone scam. If our member would have taken the bait, the scammer could have done some major damage with their personal information.

The most important thing to remember in these situations is to never give out sensitive personal information such as bank account information, Medicaid number, social security number or any other personal or financial information to unknown individuals over the phone. Our TeamCare partners will always identify themselves and you will not be asked to provide your health information.   

If you are suspicious about the call, end it immediately. Better to be safe than scammed.