What you need to know for Open Enrollment

Wednesday, October 3, 2018

It’s that time of the year again. For TeamCare members in multi-tier coverage plans, Open Enrollment is your annual opportunity to review the healthcare plan that supports you and your family. During this time, we encourage you to review your benefits to determine the best options available to your family.

During the Open Enrollment period, you can make changes to your coverage level or covered family members for any reason. All changes must be made by Nov. 21, 2018, and these changes will go into effect on Dec. 30, 2018 for the 2019 Plan year.

If you want to maintain the same level of coverage that you have today and have no changes to make to your dependents, you don't need to do anything. 

You only need to complete the Open Enrollment process if you are making changes to your dependents or plan coverage.

We have streamlined the online Open Enrollment process at MyTeamCare.org. The easiest and most secure way to make changes is to visit the website and log in to your dashboard. You need to have a MyTeamCare.org account to access online Open Enrollment. If you don't have an account, you can register here

When the Open Enrollment period beings, the online dashboard will walk you through the change process. If an additional document like a birth certificate is needed, you can scan or upload a picture of the document directly on the website. The process is secure and simple, and allows you to get email updates and confirmation of your changes. 

Remember that all changes during Open Enrollment must be made by Nov. 21, 2018.  Any changes received after that date are only allowed for qualifying life events such as a change in marital status, birth or adoption of a child, or death of a covered family member. A full listing of qualifying life events is available by logging into your MyTeamCare.org account and selecting Participant Dashboard to view your Summary Plan Description.

If you don't have access to a computer, or you prefer to submit your changes by mail, please contact TeamCare at 1-800-TEAMCARE (1-800-832-6227) or through the Message Center to request a paper Open Enrollment form. Your completed form can be sent to:

  • Fax:     847-518-9768
  • Mail:    PO Box 5108, Des Plaines, IL 60017-5108

If you have any questions about Open Enrollment, log in to send us a secured message through the Message Center or call 1-800-TEAMCARE (1-800-832-6227).