Explanation of Benefits
After your claim is processed, you will receive an Explanation of Benefits (EOB), which details what was paid on your claim. The EOB will also indicate a reason if your claim was denied either in full or in part. You can also review your EOBs on your My Claims page once you log in. If you disagree with how the claim was processed, you can file an appeal. To file an appeal, go to the Contact Us page.