CVS Specialty: addressing your condition together

Managing a specialty condition is a little easier with CVS Specialty Pharmacy – a pharmacy providing medication and support for complex conditions like yours.

What makes CVS Specialty different?

CVS Specialty dispenses medications and provides support for rare and complex conditions, like rheumatoid arthritis, multiple sclerosis or cancer.

What can I expect if I use CVS Specialty?

CVS Specialty offers a higher level of support than traditional retail pharmacies. You'll have access to a CareTeam, which includes clinical pharmacists and nurses who are specially trained for conditions like yours. They can help with everything from getting started, setting up injection training or home infusions, helping you manage side effects, and connecting you with financial assistance programs.

Here's how the process works:

When CVS Specialty receives your prescription, a member of your CVS Specialty CareTeam will call you. The team will verify your information to protect your privacy and let you know what services they can provide. They'll ask how you prefer to receive updates on your prescriptions – by text message, email or both. They will send you a link to get started at CVSspecialty.com

Once you are registered, your prescription and insurance information will be reviewed to see if your medication needs a prior authorization. If so, they'll ask your doctor to submit a request. You'll also find out how to pay for your medication. If you need help paying for your medication, they can help you find financial assistance.

If your medication is injected or infused, they can also help you set up any services you or your caregivers may need at home, like self-injection training or infusion assistance. If you need supplies or nursing orders, they'll request them from your doctor.

The CareTeam will ask some questions about your health. This will help your CVS Specialty pharmacists review your medications to help make sure they don't interact with your health or your other medications.

The next step is to schedule delivery.

Your medication can be sent to your home or work address, your doctor's office or even a CVS Pharmacy store. If your medication has any special storage requirements, the representative will review those with you.

To get started or check if your condition is supported, visit CVSspecialty.com.