Contact Us

Members: Do you have a question about your benefits?

Call TeamCare

1-800-832-6227 (1-800-TEAMCARE)
Monday thru Friday 8 a.m. to 5:30 p.m. CST

 Send Us a Message

Do you have a question about your benefits? The Message Center is the easiest way to send a secure message to a TeamCare Benefits Specialist.

Send a Secure Message

General Mailing Address

TeamCare - A Central States Health Plan
9377 W. Higgins Road
Rosemont, IL 60018

Health Claims and Supporting Documentation

Please refer to your TeamCare Medical ID card for correct filing information for claims processing. It should not be necessary for you to file a claim since most health care providers file the claims for you.

Mailing Address
PO Box 5116
Des Plaines IL, 60017-5116

Claims Appeals

Mailing Address

PO Box 5126
Des Plaines IL, 60017-5126

Short Term Disability Claims

Mailing Address
PO Box 5107
Des Plaines, IL 60017-5107

Life Insurance Correspondence

Mailing Address
PO Box 5116
Des Plaines, IL 60017-5116

Personal Information Updates

Mailing Address
PO Box 5112
Des Plaines, IL 60017-5112


We love hearing from our providers, but in today’s challenging healthcare environment, is the smart way to make the most of your office staff's time. Our secure online portal lets you handle everyday tasks online without any wait times.

Please log in to our secure portal to view patient eligibility, plan benefit information, and claim status.


Automated Benefit Eligibility

Available 24/7

Network Contact Information

For network contact information and requirements such as precertification and filing instructions, refer to the participants’ identification card.

To speak with a Benefits Specialist

about patient eligibility, plan information, and claim status, please call 1-800-323-2190
Monday thru Friday, 8:30 a.m. – 5:30 p.m. CST.

Local Unions

Local Unions


Fax Number


Field Service

Please contact your Field Service Representative or you can reach the general Field Service voicemail at 1-847-939-2120.

New Groups

Please contact your Field Service Representative or Mike Mullane at: 1-847-939-2297.

Contact Our Partners

TeamCare Prescription Drug Benefit: CVS Caremark
1-888-483-2650, available 24/7

TeamCare Dental: Humana Dental

TeamCare Vision: EyeMed


Where benefits, teamwork and opportunities meet.

View open positions