In this section you’ll see who on your plan was treated, and the service date(s).
You’ll also find an assigned claim number to use when referencing your claim, and the time that status was updated.
This is where TeamCare helps you get a complete view of your charges in detail. You’ll find the total billed amount, any amount discounted by TeamCare, and the amount paid for by TeamCare according to your plan’s coverage. In the final box, you’ll see the amount you may still have to pay to the provider.
The next section details the amount this claim has contributed to your annual deductible and out-of-pocket limit.
This section provides a complete breakdown of your charges. You’ll find the service dates, type of service, billed amount, allowed amount, co-pay, deductible, eligible amount, benefit rate, plan payment, co-insurance, and total you may owe.
The next 2 sections detail the description of type of service you or your dependents received, and any remarks related to the EOB.
If you suspect any billing or coverage errors, you have two ways to take action. You can contact your healthcare provider directly, or complete and submit an appeals form by mail through the Message Center within 180 days. To download an appeals form and learn more about appealing a claim, click here.