New dependent web account feature

Thursday, May 27, 2021

Family sitting in back of pick up truck on camping trip.

Ensuring your loved ones have access to the benefits information they need is important.

Effective May 27, eligible spouses and adult children can create and maintain their own web accounts on

This convenient, secure enhancement allows your eligible dependents to interact with us directly. Those who register can view the status of claims, check plan benefits, access important documents, find providers, and send secure messages to our CustomerCare team.

A new how-to guide for registration can be found under the Help section on, or you can click here.

Have dependents under 18? As a TeamCare member, you have the sole authority to grant or revoke your spouse access to dependent data. You can edit your account access settings at any time by logging into your account and clicking on the My Profile tab on your TeamCare Dashboard. A how-to guide explaining the process can be found here.

Have questions? Please contact us at 1-800-TEAMCARE (832-6227) or through the Message Center once you have logged in.

Thank you for your cooperation as we continue to make improvements to to better serve you!