How to Register – Members

As a new TeamCare member, the first step is to register and create an account. Your TeamCare account allows you to check the status of claims, view plan documents, find providers, and communicate directly with us.
 

Start Registration

member registration step: welcome

 

Click here to start the registration process or visit the MyTeamCare.org homepage and click on Register.

Account Creation

 

member registration step: legal terms


Review the Legal Conditions and Terms of Use.


To acknowledge and accept the terms, scroll to the end of the disclaimer and select “I Accept”.

 

member registration step: verify identity

Verify your identity by providing the following information in the correct formats:

  • 9-digit Member ID
  • Last 4 digits of your SSN
  • Date of birth (MM/DD/YYYY)
  • ZIP/postal code

Complete the CAPTCHA test by selecting the corresponding images.

 

member registration step: create account

Create a unique Username with at least 8 characters, but no special characters.

Enter your email address.

Re-type your email address to confirm.

Create a unique Password with at least 8 characters, including both upper and lower case, and at least 1 number.

Re-type your Password to confirm.

Complete the CAPTCHA test by selecting the corresponding images.

member registration step: electronic delivery consent

 

member registration step: electronic delivery consent by mail

Next, you will be asked to consent for electronic delivery of documents. You may select electronic delivery or by mail. Click on the Continue button to advance.

member registration step: consent terms

If you select electronic delivery of documents, you will need to consent to the Terms and Conditions for Electronic Delivery of Document.

Check the two boxes to give your consent to the Terms and Conditions.

Verification

member registration step: verify email address

TeamCare will send you an email to verify your email address.

member registration step: verification email
Click on the “Verify your email address” link.

Complete Registration

member registration step: verification email

After you click on the link, the registration process is complete.

Sign in to your TeamCare account using your newly created Username and Password.